COVID-19: List of Community Resources

Our office has compiled a list of local Willowdale resources available in our community. If you need assistance you can also call our constituency office at 416-733-7878 (9:30 am to 5:00 pm) and we'll do our best to connect you with local resources.

If you know of other Willowdale resources that should be on this list, please email them to [email protected]

For up-to-date information on COVID-19 please visit:


Government Supports

Supports for People     Support for Businesses


Food Banks

Flemingdon Community Food Bank

Address: 10 Gateway Blvd. North York, ON MC3 3A1

Monday and Wednesday from 12:30 p.m. to 3 p.m.

Please call in advance before visiting and let the Food Bank know how many people are expected to attend.

Government-issued ID, proof of income and proof of residence is required.

[email protected]


North York Harvest Food Bank

Address: 116 Industry St. York, ON M6M 4L8

Monday to Friday from 9 a.m. to 5 p.m.

Food Drop-Off hours, Monday to Friday from 9 a.m. to 3:30 p.m.

[email protected]


Salvation Army Food Bank

Address: 25 Centre Ave. Toronto, ON M2M 2L4

Tuesday, Wednesday and Friday from 9 a.m. to 2 p.m.

Please call beforehand and book an appointment.

416-225-7968 ext. 228

Bathurst/Finch Community Food Space

Address: 535 Finch Ave. W. North York, ON M2R 3X2

Thursday from 11 a.m. to 5 p.m.

Please call beforehand and book an appointment.


Oriole Community Food Space

Address: 2975 Don Mills Rd. W. North York, ON M2J 3B7

Wednesday from 11 a.m. to 5 p.m.

Please call beforehand and book an appointment.


Lawrence Heights Community Food Space

Address: 81 Varna Dr. North York, ON M6A 2L8

Tuesday from 11 a.m. to 5 p.m.


Centre for Spanish Speaking Peoples

Address: 2141 Jane St. North York, ON M3M 1A2

Open every second Monday (next scheduled opening is April 6) from 1:30 p.m. to 2:30 p.m.

Second Harvest

Address: 1450 Lodestar Rd. North York, ON M3J 3C1

Monday to Friday 9 a.m. until 5 p.m.

Second Harvest will only provide food to agencies, not individuals directly.



Community Groups Assisting Others in Need

The Willowdale Covid Response Network

This group was formed as our city, province and country began to take serious measures to limit the spread of Covid-19. They are a group of neighbours who are here to serve by providing:

  • Grocery, essentials and medication drop offs
  • Connecting our community to volunteer opportunities
  • Advocating for needs in our community 

[email protected]

Pro Bono Ontario 

Provides free legal advice for low-income Ontarians for their everyday legal problems as well as specialized resources to help answer legal questions regarding COVID-19 shutdowns.

PBO does not assist with criminal, family, immigration or estates administration issues.

Monday to Friday from 9:30 a.m. until 11:30 a.m. & 1 p.m. until 3:30 p.m.


211 Ontario

Residents who need to access, or are seeking information on, social and community supports and services, should call 211 for non-emergency requests and information.

211 is a 24/7 helpline and web service that connects residents to social and community services.

Call 2-1-1

Volunteer Toronto

Volunteer Toronto is a charity that connects volunteers to the causes that need them.

For non-profits: Any non-profits or grassroots groups can contact Volunteer Toronto to start recruiting for urgent response efforts or remote support during COVID-19. Complete this short form and a staff member will reach out: All fees have been waived for this service.

For individuals: Volunteers play a crucial role in helping communities fill urgent needs. For individuals looking to get involved, join Toronto's COVID-19 Volunteer Response Team here: Alerts with urgent community needs are sent to your inbox every 3-7 days.

The Kindness Project

Organized by the Willowdale Community Christian Assembly, the Kindness Project provides free meals and meal prep services to individuals and families who need assistance amid the COVID-19 crisis. The group also intends to establish a drop-off service. 

To recieve assistance, please visit and fill out their online form. Details will be shared regarding food allergies, weekly deliveries and other accessibility concerns.

Please also visit their website to volunteer.

Sustain The Line

Connects small businesses in the food/restaurant industry able and willing to deliver with donors willing to fund meals for front line health care workers.

Please visit for more information.

Hometown Masks for Hometown Heroes 

Volunteer group committed to sewing, delivering, and co-ordinating the creation of reuseable, fabric masks and caps. 

If you would like to request masks or caps please visit and complete a request form:

For more information please visit their facebook group:

Valleyview Day Program

Address: 541 Finch Ave W. Toronto, ON M2R 3Y3

From March 16 – April 5, Lumacare asks for local community members to come together and donate non-parishable food, toiletries, cleaning and disinfectant products, bottled water, etc… for the most vulnerable.

If you are a client or caregiver, or a senior in need in the North York community, please reach out to us at 416-398-5511 or email [email protected]


Food Hamper Delivery for Seniors

The City is working with the Red Cross and other partners to provide food hamper delivery to seniors and others in need who are self-isolating and unable to leave their homes to access food. This is an essential and free service. 

Please call 1-888-204-9952 


Grocery Stores with Senior Hours

FreshCo (Steeles & Bathurst)

Address: 800 Steeles Ave. W. Thornhill, ON L4J 7L2

Store hours from 8 a.m. to 8 p.m.

Senior shopping hour from 7 a.m. to 8 a.m.


Loblaws (Empress Walk)

Address: 5095 Yonge St. North York, ON M2N 6Z4

Store hours from 8 a.m. to 8 p.m.

Senior shopping hour from 7 a.m. to 8 a.m.

Pick-up and Delivery services available at


Longo’s (Yonge & Sheppard)

Address: 4841 Yonge St. Level 3, North York, ON M2N 5X2

Store hours from 8 a.m. to 8 p.m.

Senior and at-risk community members shopping hour from 8 a.m. to 9 a.m.

Pick-up and Delivery services available at


Metro (Bathurst & Sheppard)

Address: 600 Sheppard Ave. W. North York, ON M3H 2S1

Store hours from 8 a.m. to 8 p.m.

Senior shopping hours from 7 a.m. to 8 a.m.


Metro (Bathurst & Steele)

Address: 6201 Bathurst St. North York, ON M2R 2A5

Store hours from 8 a.m. to 8 p.m.

Senior shopping hours from 7 a.m. to 8 a.m.


Pusateri’s Fine Foods (Bayview Village)

Address: 2901 Bayview Ave. Toronto, ON M2N 5Z7

Store hours from 8 a.m. to 7 p.m.

Senior shopping hours from 7 a.m. to 8 a.m.

Delivery service available by phone, 416-785-9100 or email, [email protected] or online at


Whole Foods (Yonge & Sheppard)

Address: 4771 Yonge St. North York, ON M2N 5M5

Store hours from 10 a.m. to 8 p.m.

Senior shopping hours from 9 a.m. to 10 a.m.


Carlo’s No Frills (Centerpoint Mall)

Address: 6220 Yonge St. North York, ON M2M 3X4

Store hours from 8 a.m. to 8 p.m.

Senior shopping hours on Tuesday and Thursdays from 7 a.m. to 8 a.m.

Pick-up and Delivery services available on



Pharmacies with Delivery Services

Ultima Pharmacy

Address: 311 Sheppard Ave. E. North York, ON M2N 3B3

Monday to Friday from 9:30 a.m. until 7 p.m., Saturday from 9:30 a.m. until 2 p.m.


I.D.A - North York Pharmacy

Address: 5631 Yonge St. North York, ON M2M 3S9

Monday to Friday from 9:30 a.m. until 7 p.m., Saturday from 10 a.m. until 3 p.m.

Delivery provided for only routine customers. 


Yonge-Finch Pharmacy

Address: 5440 Yonge St. North York, ON M2N 5R8

Monday to Friday from 9 a.m. until 7 p.m., Saturday 9 a.m. until 5 p.m.

Delivery provided for only routine customers. 


Shoppers Drug Mart Pharmacy - Empress Walk North York Centre

Address: 5095 Yonge St. Unit A14 North York, ON M2N 6Z4

Monday to Sunday from 8 a.m. until 10 p.m.



Local Restaurants Open for Take-Out/Delivery

Take-Out Only

Shwarma Plus 

Ichiban Sushi House 

Ahzimae ZipBap

Friendly House Restaurant 

Chicken in the Kitchen


Take-Out and Delivery

Hanyang Jokbal, 416-792-5808

BKK (Ubereats/Skip the Dishes)

Laterna (Doordash)

Zaffron Persian Food (Ubereats/Skip the Dishes)

Katsuya (Ubereats)

The Fry (Ubereats)

Jung Soo Nae (Ubereats)

Burrito Place (Ubereats)

Chatime (Ubereats)

Menami (Ubereats)

Sansotei Ramen (Ubereats)

Coco Fresh Tea (Ubereats)

Sushi Moto (Ubereats/Doordash)


Mental Health and Addiction
Online/Telephone Resources

ConnexOntario: Adults and frontline workers that are dealing with the realities of COVID-19 can call ConnexOntario at: 1-866-531-2600 for mental health, addictions and problem gambling support. Learn more at:

Kids Help Phone: Children and youth 18 and under who need to talk to someone about their mental health can call KidsHelpPhone at: 1-800-668-6868, for 24/7 virtual, phone and text support. Learn more at:

BounceBack Ontario: A free, evidence-based cognitive behavioural therapy (CBT) program that provides guided mental health self-help supports for adults and youth 15+ using workbooks, online videos and phone coaching. Call: 1-866-345-0224 and learn more at:

Good2Talk: A 24/7 phone and texting service that provides confidential mental health and addictions support to post-secondary students. Call 1-866-925-5454, text GOOD2TALKON to 686868, and learn more at  

For Ontarians currently receiving mental health and addictions services and supports, please contact your current service provider, including community-based mental health and addictions agencies, to learn about potential virtual care options. Many are modifying their services to move towards virtual care, meeting clients by phone or secure video-conferencing as appropriate. 


COVID-19 Assessment Center Locations

Do not visit an assessment centre unless you have been referred by a health care professional.

Do not call 911 unless it is an emergency.

Use this self-assessment to help determine how to seek further care.

Self-Assessment Tool

Humber River Hospital

Address: 2111 Finch Ave. W.

Hours: 7 days/week; 12 p.m. (noon) to 8 p.m.

Telephone: 416-747-6740


North York General Hospital

Address: Hospital Emergency Department, Ambulance Bay, 4001 Leslie St.

Hours: 7 days/week from 11 a.m. to 11 p.m.


Scarborough Health Network - Birchmount Hospital

Address: 3030 Birchmount Rd.

Hours: 7 days/week from 9:00 a.m. to 5:00 p.m.


Scarborough Health Network - Centenary Hospital

Address: 2867 Ellesmere Rd.

Hours: 7 days/week from 10 a.m. to 7 p.m.


Sunnybrook Health Sciences Centre

Address: 2075 Bayview Ave.

Sunnybrook Health Sciences Centre – U Ground level


  • Monday to Friday from 11 a.m. to 8 p.m.
  • Saturday and Sunday from 11 a.m. to 6 p.m.


How You Can Protect Yourself From COVID-19

  1. Wash your hands frequently (minimum 20 seconds) using soap and water or alcohol-based hand sanitizer.
  2. Maintain social distancing from anyone who is coughing or sneezing.

  3. Practice respiratory hygiene by covering your mouth and nose with your bent elbow or tissue when you cough or sneeze.

  4. Dispose of the tissue immediately and wash your hands.

  5. Avoid touching your eyes, nose and mouth to prevent the virus from entering your body.

  6. Stay home if you are feeling unwell and conduct a self -assessment.

  7. Clean and disinfect frequently touched objects and surfaces.

If you develop symptoms, take a self-assessment test at to help determine if you need to seek further care. Contact your local health care provider, Telehealth Ontario at 1-866-797-0000 or your local public health unit. If you need emergency medical attention you should call 911 and mention your travel history and symptoms.

For more information on COVID-19, please visit